Remote Working - E911 Considerations

Posted by Amy Humphreys on Apr 2, 2020 1:23:48 PM

Cloud-based based phone systems have many benefits including flexibility, feature-rich functionality, the ability to make changes in minutes, and support of business continuity should the need arise to shift from the traditional workplace. Literally, employees can work any-time, any-where.

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Topics: employees, cloud based, mobility, ucaas, phone service, communications, business continuity, Calling 911, E911

Simplicity VoIP Shares "Remote Working & Business Continuity" Web Session

Posted by Amy Humphreys on Mar 27, 2020 1:21:18 PM

During the past three weeks, the country’s typical business day and the way we work has been turned upside down. We are all trying to keep valued employees and clients safe and healthy.

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Topics: protect your privacy, VoIP, efficiency, productivity, remote worker, employees, cloud based, voip features, client support, communications, client services, business continuity

Next-Gen UCaaS, 5 Must Haves

Posted by Emily May on Mar 5, 2020 7:00:00 AM

When researching a next-generation Unified Communications as a Service, (UCaaS) for your business, focusing on specific characteristics will help you find an impactful and efficient solution. Often the focus is on feature comparison only, but by looking at the big picture you can successfully find the best-in-class UCaaS capabilities and strategy for your business.

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Topics: Simplicity VoIP, telecommunications, troubleshooting, reliable, transparency, employees, support, cost savings, cloud based, mobility, ucaas, communications, client services, providers, richmond

Part 3-Top 3 Criteria for Picking a UCaaS Provider, Third Party Integration

Posted by Emily May on Nov 21, 2019 7:00:00 AM

Unified communications as a service, or UCaaS, is now a priority for business communications as more employees are working remotely or on-the-go.  Collaboration is key to drive productivity, efficiencies and profitability.

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Topics: customer service, Simplicity VoIP, VoIP, business phones, cloud back-up, Hosted VoIP, Simplicity, telecommunications, Onsite assessment, unified communications, cost effective, reliable, agent, security, hassle free, millennials, functionality, cloud based, voip features, client support, mobility, ucaas, phone service, communications, client services, IT

Part 2-Top 3 Criteria for Picking a UCaaS Provider, Provider Stability & Client Services

Posted by Emily May on Nov 13, 2019 7:00:00 AM

Unified communications as a service, or UCaaS, is now a priority for business communications as more employees are working remotely or on-the-go.  Collaboration is key to drive productivity, efficiencies and profitability.

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Topics: customer service, Simplicity VoIP, VoIP, business phones, cloud back-up, Hosted VoIP, Simplicity, telecommunications, Onsite assessment, unified communications, cost effective, reliable, agent, security, hassle free, millennials, functionality, cloud based, voip features, client support, mobility, ucaas, phone service, communications, client services, IT

Top 3 Criteria for Picking a UCaaS Provider, Part 1-Features & Flexibility

Posted by Emily May on Nov 8, 2019 7:15:00 AM

 Looking at UCaaS? This blog series provides 3 essential criteria for you to consider!

Unified communications as a service, or UCaaS, is now a priority for business communications as more employees are working remotely or on-the-go.  Collaboration is key to drive productivity, efficiencies and profitability.

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Topics: customer service, Simplicity VoIP, VoIP, business phones, cloud back-up, Hosted VoIP, Simplicity, telecommunications, Onsite assessment, unified communications, cost effective, reliable, agent, security, hassle free, millennials, functionality, cloud based, voip features, client support, mobility, ucaas, phone service, communications, client services, IT

Comtel & Simplicity VoIP Leadership Attend Premier Industry Trade Conference

Posted by Emily May on Oct 1, 2019 3:15:11 PM

Last month, Pete Kraehmer, VP of Enterprise Sales, (center) Amy Humphreys, VP of Marketing and Agent Enablement (right) with Emily May, Marketing Manager, (left) represented Comtel Communications and Simplicity VoIP at the Channel Partners Evolution conference in Washington, D.C.  Meeting with top tier-one providers, including Verizon, AT&T and CenturyLink, and many other key providers in our 200+ portfolio, one goal was to deepen our relationship and further support for our partners and clients. In addition, the show was an opportunity to learn about cutting-edge technology and solutions being brought to market.

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Topics: employees, cloud based, voip features, ucaas, phone service, communications, providers, verizon, partnership

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About Simplicity VoIP

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Simplicity VoIP, based in Richmond, VA, provides hosted PBX, VoIP and business telephone solutions nationally to small, medium, and enterprise-level businesses for a comprehensive unified communications experience.

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