Looking at UCaaS? This blog series provides 3 essential criteria for you to consider! Unified communications as a service, or UCaaS, is now a priority for business communications as more employees are working remotely or on-the-go.  Collaboration is key to drive productivity, efficiencies and profitability.

Last month, Pete Kraehmer, VP of Enterprise Sales, (center) Amy Humphreys, VP of Marketing and Agent Enablement (right) with Emily May, Marketing Manager, (left) represented Comtel Communications and Simplicity VoIP at the Channel Partners Evolution conference in Washington, D.C.  Meeting with top tier-one providers, including Verizon, AT&T and CenturyLink, and many other key providers in our 200+ portfolio, one goal was to deepen our relationship and further support for our partners and clients. In addition, the show was an opportunity to learn about cutting-edge technology and solutions being brought to market.

Telephones have been around for one hundred fifty+ years. As technology continues to advance at a rapid pace and we pursue on-the-go lifestyles where we adopt anytime- anywhere business mindset, one could wonder what type of business phones best serve their needs.

As organizations move their systems, applications and data to the cloud, an SLA (Service Level Agreement) with the selected cloud services provider should be considered to guarantee the maintenance of a minimum level of service. A cloud SLA ensures that the cloud providers meet certain enterprise-level requirements and provide an organization a clearly defined set of deliverables. Consider that cloud infrastructure can span geographies, networks and systems – both physical and virtual. 

Hosted Exchange is a cloud solution in which the service provider manages the client’s email services, which are stored in the provider’s data center(s). This includes maintaining both the hardware (servers), software (licenses) and more. Email services are delivered back to the client along with other optional services such as anti-spam/anti-virus, archiving, and upgrades.

Data breaches are in the news every day. When large businesses like Equifax, Target, and Uber are being infiltrated, it is hard to be confident that the technology that you use is secure and that your information is safe.