Lenada Crabb Celebrates 15 Year Anniversary at Comtel Communications & Simplicity VoIP

Posted by Emily May on Jun 11, 2020 9:45:00 AM

On May 11, 2020, Lenada Crabb celebrated her anniversary of 15-years with Comtel Communications and Simplicity VoIP. To commemorate this significant milestone in her career as well as highlight her contributions to Comtel and Simplicity, we want to shine the spotlight on Lenada and celebrate her.

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Topics: Simplicity VoIP, telecom, VoIP, Hosted VoIP, Technology, troubleshooting, onsite support, employees, support, client support, client services

Simplicity VoIP Announces Knowledge Base Launch

Posted by Emily May on Mar 17, 2020 11:03:43 AM

Simplicity VoIP is pleased to release an on-line Knowledge Base tool to complement our service for clients who want a “self-help” source for FAQ, directions and troubleshooting solutions on various VoIP related topics.

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Topics: Simplicity VoIP, business phones, telecommunications, troubleshooting, support, client services, richmond, knowledge base, FAQ, solutions, online service

Next-Gen UCaaS, 5 Must Haves

Posted by Emily May on Mar 5, 2020 7:00:00 AM

When researching a next-generation Unified Communications as a Service, (UCaaS) for your business, focusing on specific characteristics will help you find an impactful and efficient solution. Often the focus is on feature comparison only, but by looking at the big picture you can successfully find the best-in-class UCaaS capabilities and strategy for your business.

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Topics: Simplicity VoIP, telecommunications, troubleshooting, reliable, transparency, employees, support, cost savings, cloud based, mobility, ucaas, communications, client services, providers, richmond

Simplicity VoIP Expands Client Services Team

Posted by Amy Humphreys on Feb 18, 2020 4:15:24 PM

Simplicity VoIP announces an expansion of the Client Services team with the addition of three new members to support its delivery of exceptional service to their clients.

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Topics: Simplicity VoIP, business phones, password management, telecommunications, troubleshooting, call quality, reliable, transparency, employees, support, client services, richmond

Simplicity VoIP & Comtel Promote 3 Client Services Team Members

Posted by Amy Humphreys on Feb 4, 2020 11:08:03 AM

Three proven Simplicity and Comtel Client Services team members are promoted.

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Topics: Simplicity VoIP, business phones, password management, telecommunications, troubleshooting, call quality, reliable, transparency, employees, support, client services, richmond

What's Social Engineering? The Bad Guys Are Phishing for YOUR Information

Posted by Emily May on Oct 31, 2019 8:30:00 AM

At Comtel Communications and Simplicity VoIP, we are committed to encouraging personal accountability, securing and maintaining digital privacy in the cybersecurity landscape.

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Topics: cyber security, identity protection, troubleshooting, agent, security, protection, support, client services

VoIP Call Quality Troubleshooting 101

Posted by Michael Martin on Oct 2, 2017 8:15:00 AM

In the past decade, VoIP technology has advanced into a reliable and desirable solution for business phone systems. In fact, there will be 1 billion projected VoIP users by the end of 2017 with only an estimated 6% of the US population using traditional landline phone networks by the end of 2018.

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Topics: VoIP, troubleshooting, call quality, bandwidth

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About Simplicity VoIP

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Simplicity VoIP, based in Richmond, VA, provides hosted PBX, VoIP and business telephone solutions nationally to small, medium, and enterprise-level businesses for a comprehensive unified communications experience.

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