Simplicity VoIP is pleased to release an on-line Knowledge Base tool to complement our service for clients who want a “self-help” source for FAQ, directions and troubleshooting solutions on various VoIP related topics.

When researching a next-generation Unified Communications as a Service, (UCaaS) for your business, focusing on specific characteristics will help you find an impactful and efficient solution. Often the focus is on feature comparison only, but by looking at the big picture you can successfully find the best-in-class UCaaS capabilities and strategy for your business.

Simplicity VoIP announces an expansion of the Client Services team with the addition of three new members to support its delivery of exceptional service to their clients.

Three proven Simplicity and Comtel Client Services team members are promoted.

At Comtel Communications and Simplicity VoIP, we are committed to encouraging personal accountability, securing and maintaining digital privacy in the cybersecurity landscape.

In the past decade, VoIP technology has advanced into a reliable and desirable solution for business phone systems. In fact, there will be 1 billion projected VoIP users by the end of 2017 with only an estimated 6% of the US population using traditional landline phone networks by the end of 2018.

In many ways, your business communication system is the backbone of your business efforts. It's the tool that your employees use to communicate with customers and one another. This is a tool to make their jobs easier and themselves more productive. It's what allows them to work in a variety of settings -  on-site, remotely or even while traveling - depending on the needs of the situation. It's both how you build and maintain relationships with your clients and how you minimize costs while maximizing functionality.