At Comtel Communications and Simplicity VoIP, we are committed to encouraging personal accountability, securing and maintaining digital privacy in the cybersecurity landscape.

In the past decade, VoIP technology has advanced into a reliable and desirable solution for business phone systems. In fact, there will be 1 billion projected VoIP users by the end of 2017 with only an estimated 6% of the US population using traditional landline phone networks by the end of 2018.

In many ways, your business communication system is the backbone of your business efforts. It's the tool that your employees use to communicate with customers and one another. This is a tool to make their jobs easier and themselves more productive. It's what allows them to work in a variety of settings -  on-site, remotely or even while traveling - depending on the needs of the situation. It's both how you build and maintain relationships with your clients and how you minimize costs while maximizing functionality. 

Our goal is to give you the best client support and services, and to enable you to be your own resource in a pinch. We are always available, but if you ever wonder if it's you, or us, or your ISP, this VOIP troubleshooting list will be helpful!