Top VoIP Integrations for Accelerating Business Growth
Businesses are adopting VoIP every day to ease communication needs, aid customer service, boost sales and productivity, and of course, grow their business. Some employees see the change to...
Businesses are adopting VoIP every day to ease communication needs, aid customer service, boost sales and productivity, and of course, grow their business. Some employees see the change to...
Voice over Internet Protocol (VoIP) has become the choice of businesses today. In the US alone, the
In 2021, nearly 228 million robocalls were made daily — more than 1.6 billion weekly calls. While...
October is Cybersecurity Awareness Month. For 2020, the theme is s ‘Do Your Part. #BeCyberSmart’. ...
Like anything else connected to the internet, VoIP systems are vulnerable to cybercriminals and...
Flexibility is one of the biggest benefits a VoIP phone system offers its users. In this “on the...
First call resolution (FCR) is a metric that measures a contact center's performance in resolving...
Even as the threat of the COVID-19 pandemic is fading, the advent of the remote worker continues,...
Cybercriminals and threat actors today can attack just about any software or cloud service. Voice...
Are you faced with call center burnout? Feel like you're continuously firefighting? You’re not...