Amy Humphreys

Amy Humphreys

Managing metrics is a vital part of executing any business plan

Am I Doing This Right? 5 Tips for Managing Metrics

The most successful businesses have a business plan and establish key performance indicators (KPIs) that measure performance against the company’s goals. To make that happen, you need a solid...

voip softphone

VoIP Softphone 101

A common offering now through VoIP solution providers is access to a softphone. But what is this?...