One of the greatest decisions that can come with running a business is deciding whether to focus on inside or outside sales primarily. Since the onset of the COVID-19 pandemic, many sales teams have...
The Healthcare Insurance Portability and Accountability Act (HIPAA) provides patients with vital...
A VoIP phone system has many benefits, such as being multi-functional with video conferencing,...
There is a misconception that being a call center agent is an easy job. It can actually be...
One of the most popular and cost-effective ways for businesses to communicate with their customers...
While working remotely has its perks, it can be challenging to find a sense of community among your...
Many businesses, no matter the size, have begun switching traditional processes to virtual or...
In any industry, customer service is one of the most vital components of any business. VoIP,...
There are many advantages and communication-related benefits as well as opportunities for your team...
For 38% of Americans, their cell phone is the most important thing they own, according to an SMS...
