In any industry, customer service is one of the most vital components of any business. VoIP, specifically, is a service-based industry that requires a high standard of customer service to deliver...
There are many advantages and communication-related benefits as well as opportunities for your team...
For 38% of Americans, their cell phone is the most important thing they own, according to an SMS...
There are various benefits of adopting a VoIP system over traditional ones. Many companies are...
VoIP is booming! Most businesses have finally switched from traditional landlines to modern VoIP...
Unfortunately, almost every customer has at least one negative experience with customer service and...
Inbound calls are the best source of leads over any other channel. They are the source of the...
We want to thank everyone who attended our Version 42 webinar on May 19. We unveiled new offerings...
Simplicity is committed to providing our clients with the most up-to-date features that enable your...
Simplicity is committed to providing our clients with the most up-to-date features that enable your...
