What is IVR and How Should Businesses Use it?
Small businesses are always searching for ways to optimize their team members' time and your business's money. IVR systems are a great, affordable way to streamline your organization's call processes...
Amy Humphreys
VoIP Myths Debunked
Thanks to the pandemic, business leaders have had many conversations about processes, services, and...
Black History Month: Celebrating Telecom's Greatest Innovators
February is Black History Month, and Simplicity VoIP would like to highlight five significant...
9 Ways VoIP Empowers Sales Teams
Excellent communication is an absolute necessity when it comes to successful sales. If your sales...
How to Create a Communications Plan to Benefit Your Business
For any business, having a communications plan is essential. However, far too often, business...
Best VoIP Features for Small Businesses
Voice over Internet Protocol (VoIP) continues to support small businesses in their growth; more and...
Simplicity VoIP Welcomes Samy Abuswai
Richmond, VA - Simplicity VoIP, a leading provider of UCaaS solutions, is pleased to welcome Samy...
Cold Calling: Best Practices to Stay Competitive
Cold calling is still a commonly used practice for outbound sales. It can offer your business a...
How a VoIP System Can Enhance Marketing Strategies
Once an untested technology, VoIP has been rising in popularity over the years. Today, it’s a...
Porting Landlines to a VoIP System
Modern companies and even individuals are beginning to see and understand the benefits of switching...