Year in Review: Top Ten Blog Posts of 2021
As we look forward to the coming year, it’s a good opportunity to reflect on where we’ve been in 2021. This year was an exciting one here at Simplicity, and we’re grateful to all our friends,...
Amy Humphreys
How Your VoIP Phone System Improves Customer Engagement
In the past year, customer experience finally overtook price and product as the key brand...
Making the Switch to VoIP: Checklist for a Speedy Deployment
The big decision is over with…you have decided to switch to VoIP. Now, you must choose which...
5 Ways UCaaS Enables Remote Work
While remote work has been around for quite some time, it took a sharp rise at the height of the...
Simplicity VoIP Welcomes Michelle Ebert
Richmond, VA - Simplicity VoIP, a leading provider of UCaaS solutions, is proud to welcome Michelle...
Video Conferencing: The New Sales Call
Video conferencing was one of the most underused tools for many businesses. However, since the...
Types of Security Threats of Session Initiation Protocol (SIP)
Every VoIP user should be somewhat familiar with Session Initiation Protocol or SIP. This is the...
Auto Dialers: Preview,Power Dialers, and Predictive Dialers
Many businesses reach out to current and potential customers to introduce new products or services;...
7 Things You Probably Didn't Know about VoIP
Voice over IP (VoIP) phone services, most commonly delivered through the cloud, have many benefits...
IoT and the Future of VoIP
The Internet of Things (IoT) and its plethora of internet-enabled devices have been transforming...