In the past year, customer experience finally overtook price and product as the key brand differentiator. Given the importance of effective communication in shaping the customer experience (CX), it’s...
The big decision is over with…you have decided to switch to VoIP. Now, you must choose which...
While remote work has been around for quite some time, it took a sharp rise at the height of the...
Richmond, VA - Simplicity VoIP, a leading provider of UCaaS solutions, is proud to welcome Michelle...
Video conferencing was one of the most underused tools for many businesses. However, since the...
Every VoIP user should be somewhat familiar with Session Initiation Protocol or SIP. This is the...
Many businesses reach out to current and potential customers to introduce new products or services;...
Voice over IP (VoIP) phone services, most commonly delivered through the cloud, have many benefits...
The Internet of Things (IoT) and its plethora of internet-enabled devices have been transforming...
Today's customers simply don’t need salespeople the way they did before the internet. Customers...
