6 Tips for Boosting Sales with Video Calls
Today's customers simply don’t need salespeople the way they did before the internet. Customers often come into a business meeting with an idea of what they are interested in purchasing or...
Amy Humphreys
10-Digit Dialing Supports Suicide Prevention
As of October 24, 2021, callers in 35 states and Guam must dial ten digits to make a local phone...
Simplicity VoIP Implements SNAPaccel Managed Infrastructure
Richmond, VA - Simplicity VoIP, a leading provider of UCaaS solutions, has implemented NetSapiens...
How to Disaster-Proof Your VoIP System
Customer-facing businesses require their communication systems to be reliable, efficient, and...
Which UCaaS Architecture Is Right for Your Business?
As businesses mature, they tend to outgrow some of their older technologies. Whether it be because...
Simplicity VoIP Welcomes Industry Veterans to Support Continued Growth
Richmond, VA - Simplicity VoIP, a leading provider of UCaaS solutions, has welcomed two new team...
Simplicity VoIP Launches STIR/SHAKEN for Added Versatility & Security
Richmond, Va - Simplicity VoIP, a leading provider of UCaaS solutions, has joined Verizon, AT&T,...
Artificial Intelligence and the Future of VoIP
The use and popularity of Artificial Intelligence (AI) is growing every day. AI has already begun...
SIP Trunking for Disaster Recovery Planning
One of the solutions for implementing VoIP (Voice over Internet Protocol) is SIP. Short for Session...
VoIP for Call Centers: Do's & Don'ts of IVR Menus
IVR menus have long held a poor reputation. Many customers become aggravated and choose to speak...