7 Benefits of VoIP for Call Centers
Contact centers have gone through many changes over the past decade. They have evolved from a mandatory cost center with entry-level staff to an essential factor of company differentiation, revenue...
Amy Humphreys
How to Ensure High Call Quality with VoIP
Your communication system is vital to your business, so excellent service is absolutely critical....
Simplicity's New Site
Chances are if you are reading this right now, you’ve noticed that Simplicity VoIP has a brand new...
How Scalable Is Your VoIP Solution?
How easily can your company grow? As a company’s production increases, it’s important that its...
Cloud-based Communication: Trends for 2022 and Beyond
Communication has evolved so much in the past decade, and the pandemic spurred even more changes....
9 Steps to a Successful VoIP Deployment
When was the last time your entire organization adopted new technology at the exact same time?...
Ten Reasons to Move Your Communications to the Cloud
According to Accenture, 50% of corporate data is already stored in the cloud, and that number...
Simplicity VoIP Launches Voicemail Notify
Simplicity VoIP is excited to announce our newest feature: Voicemail Notify. Simplicity’s Voicemail...
7 Ways to Protect Your Organization from Vishing
Vishing has once again made the news. This time, scammers impersonated online retail giant Amazon,...
How SIP Trunks Help Save Money
Experts predict that the market value of SIP trunks will grow to $35.5 billion by 2030. Why is SIP...