SIP Trunking for Disaster Recovery Planning
One of the solutions for implementing VoIP (Voice over Internet Protocol) is SIP. Short for Session Initiation Protocol, SIP is the industry standard application-layer protocol used for IP voice...
Amy Humphreys
VoIP for Call Centers: Do's & Don'ts of IVR Menus
IVR menus have long held a poor reputation. Many customers become aggravated and choose to speak...
Should Your Sales Team Use Softphones and Mobile Apps?
Every year, the world becomes more technologically advanced than the year before. After 2020, the...
Telarus Adds Simplicity VoIP to Provider Portfolio
RICHMOND, VA - [September 27, 2021] - Simplicity VoIP, a leading provider of UCaaS solutions, has...
Simplicity Celebrates Employee and Company Milestones
While 2020 was a hectic year, it was also a time of many milestones for Simplicity VoIP. This...
On-Premises Communications: The True Cost of Ownership
Many organizations are hesitant to make the switch from traditional communications systems to new,...
Top 5 Tactics for Protecting Your VoIP Network
Just like with lots of other technological advancements in our world, your business’s VoIP network...
How Artificial Intelligence Is Modernizing VoIP
Voice over Internet Protocol (VoIP) has already changed traditional communications systems by...
7 Benefits of VoIP for Call Centers
Contact centers have gone through many changes over the past decade. They have evolved from a...
How to Ensure High Call Quality with VoIP
Your communication system is vital to your business, so excellent service is absolutely critical....