Video Conferencing: The New Sales Call
Video conferencing was one of the most underused tools for many businesses. However, since the beginning of the COVID-19 pandemic in March 2020, there has been a surge in the use of video...
Amy Humphreys
Types of Security Threats of Session Initiation Protocol (SIP)
Every VoIP user should be somewhat familiar with Session Initiation Protocol or SIP. This is the...
Auto Dialers: Preview,Power Dialers, and Predictive Dialers
Many businesses reach out to current and potential customers to introduce new products or services;...
7 Things You Probably Didn't Know about VoIP
Voice over IP (VoIP) phone services, most commonly delivered through the cloud, have many benefits...
IoT and the Future of VoIP
The Internet of Things (IoT) and its plethora of internet-enabled devices have been transforming...
6 Tips for Boosting Sales with Video Calls
Today's customers simply don’t need salespeople the way they did before the internet. Customers...
10-Digit Dialing Supports Suicide Prevention
As of October 24, 2021, callers in 35 states and Guam must dial ten digits to make a local phone...
Simplicity VoIP Implements SNAPaccel Managed Infrastructure
Richmond, VA - Simplicity VoIP, a leading provider of UCaaS solutions, has implemented NetSapiens...
How to Disaster-Proof Your VoIP System
Customer-facing businesses require their communication systems to be reliable, efficient, and...
Which UCaaS Architecture Is Right for Your Business?
As businesses mature, they tend to outgrow some of their older technologies. Whether it be because...