Unified communications as a service, or UCaaS, is now a priority for business communications as more employees are working remotely or on-the-go.  Collaboration is key to drive productivity, efficiencies and profitability.

Unified communications as a service, or UCaaS, is now a priority for business communications as more employees are working remotely or on-the-go.  Collaboration is key to drive productivity, efficiencies and profitability.

 Looking at UCaaS? This blog series provides 3 essential criteria for you to consider! Unified communications as a service, or UCaaS, is now a priority for business communications as more employees are working remotely or on-the-go.  Collaboration is key to drive productivity, efficiencies and profitability.

Last month, Pete Kraehmer, VP of Enterprise Sales, (center) Amy Humphreys, VP of Marketing and Agent Enablement (right) with Emily May, Marketing Manager, (left) represented Comtel Communications and Simplicity VoIP at the Channel Partners Evolution conference in Washington, D.C.  Meeting with top tier-one providers, including Verizon, AT&T and CenturyLink, and many other key providers in our 200+ portfolio, one goal was to deepen our relationship and further support for our partners and clients. In addition, the show was an opportunity to learn about cutting-edge technology and solutions being brought to market.

If you are like many business owners, you are considering how to tap into new technology while managing the bottom line towards profitability. Inevitably, equipment wears out or does not meet the current needs of your business. Phones are still a top source for the way most clients interact with your business and secure services. Phones and phone systems do wear out and can be more of a hinderance than a help if they are not up to date with modern standards.

Now that the summer is here and you long to be enjoying the warm weather fun, put your VoIP phone system to work for you! With today’s technology, there is no need to be tied to your desk all day.

As VoIP technology has improved over the past decade, it is rapidly becoming a mainstream option for businesses both large and small. It’s a buyer’s market – there are hundreds of VoIP providers to choose from – some that are household names and some that are smaller. The features are rich and the ability to have an enterprise grade phone system is within reach at a reasonable price.

Locally-based On Hold Marketing chosen to become audio recording provider

Businesses and enterprise executives are seriously evaluating the possibilities of moving some or all of their companies’ hardware and/or IT infrastructure to the cloud. There are many benefits from this migration, but in order to be efficient and to reduce possible work place disruptions and downtime, numerous considerations with regards to cloud environments and service delivery need to be contemplated.

There are many benefits of moving your contact center to the cloud. Namely cost savings and the inflexible nature of on-premise solutions. To view the 10 top reasons, see the infographic below.