If you are like many business owners, you are considering how to tap into new technology while managing the bottom line towards profitability. Inevitably, equipment wears out or does not meet the current needs of your business. Phones are still a top source for the way most clients interact with your business and secure services. Phones and phone systems do wear out and can be more of a hinderance than a help if they are not up to date with modern standards.

Now that the summer is here and you long to be enjoying the warm weather fun, put your VoIP phone system to work for you! With today’s technology, there is no need to be tied to your desk all day.

As VoIP technology has improved over the past decade, it is rapidly becoming a mainstream option for businesses both large and small. It’s a buyer’s market – there are hundreds of VoIP providers to choose from – some that are household names and some that are smaller. The features are rich and the ability to have an enterprise grade phone system is within reach at a reasonable price.

Locally-based On Hold Marketing chosen to become audio recording provider

Businesses and enterprise executives are seriously evaluating the possibilities of moving some or all of their companies’ hardware and/or IT infrastructure to the cloud. There are many benefits from this migration, but in order to be efficient and to reduce possible work place disruptions and downtime, numerous considerations with regards to cloud environments and service delivery need to be contemplated.

There are many benefits of moving your contact center to the cloud. Namely cost savings and the inflexible nature of on-premise solutions. To view the 10 top reasons, see the infographic below. 

What is IaaS?

What is DaaS?

As technology and delivery models evolve, the as-a-Service option has become more popular and common in today’s businesses. There are numerous reasons for this shift including cost containment and ease of procurement.

VoIP - Know Your Options to Determine What is Right for You VoIP is here to stay. Major carriers are decommissioning old copper-based networks in favor of better performing fiber and IP is prevailing over traditional voice transmission.