On May 11, 2020, Lenada Crabb celebrated her anniversary of 15-years with Comtel Communications and Simplicity VoIP. To commemorate this significant milestone in her career as well as highlight her contributions to Comtel and Simplicity, we want to shine the spotlight on Lenada and celebrate her.
Topics: Simplicity VoIP, telecom, VoIP, Hosted VoIP, Technology, troubleshooting, onsite support, employees, support, client support, client services
Simplicity VoIP is pleased to release an on-line Knowledge Base tool to complement our service for clients who want a “self-help” source for FAQ, directions and troubleshooting solutions on various VoIP related topics.
Topics: Simplicity VoIP, business phones, telecommunications, troubleshooting, support, client services, richmond, knowledge base, FAQ, solutions, online service
When researching a next-generation Unified Communications as a Service, (UCaaS) for your business, focusing on specific characteristics will help you find an impactful and efficient solution. Often the focus is on feature comparison only, but by looking at the big picture you can successfully find the best-in-class UCaaS capabilities and strategy for your business.
Topics: Simplicity VoIP, telecommunications, troubleshooting, reliable, transparency, employees, support, cost savings, cloud based, mobility, ucaas, communications, client services, providers, richmond
Larry Sims has been promoted to VP of Network Engineering at Simplicity VoIP. In this new role, he will oversee Simplicity’s Class-5 netsapiens VoIP switch, develop new features and functionality, and support the very foundation of our company’s mission: to provide our customers the best UCaaS experience backed by exemplary client service. “Larry manages the very backbone of Simplicity’s top-notch technology and services,” says Ben Humphreys, CEO of Simplicity VoIP and Comtel Communications, “and plays an essential in our continued success.”
Topics: customer service, VoIP, telecommunications, unified communications, employees, netsapiens, client support, ucaas, client services, richmond
Topics: phone security, Simplicity VoIP, VoIP, Hosted VoIP, Simplicity, telecommunications, Technology, Onsite assessment, VoIP Basics, onsite support, unified communications, telecom audit, cost effective, scalable, reliable, easy to use, partner, moving, voip features, phone service, communications, client services
Congratulations are in order! Comtel Communications celebrates 28 years in business with founder, Ben Humphreys, President and CEO of Comtel and Simplicity VoIP, at the helm. A Henrico County-based telecom and technology consulting firm, Comtel consultants help businesses evaluate their communications needs by securing solutions specifically matched to the company’s telecom, technology and security priorities. Comtel provides services for small, medium and enterprise-sized businesses and helps to advance a company’s telecom technology. As a regional Master Agency focusing on the Mid-Atlantic, Comtel also has national and international clients.
Topics: online security, phone security, Simplicity VoIP, telecom, VoIP, business phones, CEO, comtel communications, Hosted VoIP, small business phones, telecommunications, VoIP Basics, efficiency, telecom audit, agent, onsite, functionality, cost savings, community giving, agent value prop, phone service, communications, client services, IT, business continuity, richmond, digital transformation
Watch out online shoppers! Black Friday and Cyber Monday are the busiest on-line shopping days of the year and the bad guys are planning to get rich with YOUR MONEY! Don’t let the excitement of the season distract you from being vigilant.
Topics: credit card security, online security, password manager, privacy risks, protect your privacy, Simplicity VoIP, #trolls, cyber security, #cybersecurity, identity theft, internet security, password management, password protection, password security, #passwords, protect identity, protect your identity, Simplicity, protection, millennials, password, support, cybercrime, phishing
Simplicity VoIP, based in Richmond, VA, provides hosted PBX, VoIP and business telephone solutions nationally to small, medium, and enterprise-level businesses for a comprehensive unified communications experience.
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