How to Offer 24/7 Support for Customers
Modern customers desire immediate and convenient service. They don’t want to wait long (if at all),...
Posts about client support
In Case You Missed It: Simplicity’s Most Popular Blogs of 2020
The past year has been a challenging one, and has brought unprecedented changes to many companies....
Lenada Crabb Celebrates 15 Year Anniversary at Comtel Communications & Simplicity VoIP
On May 11, 2020, Lenada Crabb celebrated her anniversary of 15-years with Comtel Communications and...
Simplicity VoIP Shares "Remote Working & Business Continuity" Web Session
During the past three weeks, the country’s typical business day and the way we work has been turned...
Larry Sims, promoted to VP of Network Engineering at Simplicity VoIP
Larry Sims has been promoted to VP of Network Engineering at Simplicity VoIP. In this new role, he...
Part 3-Top 3 Criteria for Picking a UCaaS Provider, Third Party Integration
Unified communications as a service, or UCaaS, is now a priority for business communications as...
Part 2-Top 3 Criteria for Picking a UCaaS Provider, Provider Stability & Client Services
Unified communications as a service, or UCaaS, is now a priority for business communications as...