Lenada Crabb Celebrates 15 Year Anniversary at Comtel Communications & Simplicity VoIP

Posted by Emily May on Jun 11, 2020 9:45:00 AM

On May 11, 2020, Lenada Crabb celebrated her anniversary of 15-years with Comtel Communications and Simplicity VoIP. To commemorate this significant milestone in her career as well as highlight her contributions to Comtel and Simplicity, we want to shine the spotlight on Lenada and celebrate her.

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Topics: Simplicity VoIP, telecom, VoIP, Hosted VoIP, Technology, troubleshooting, onsite support, employees, support, client support, client services

Simplicity VoIP Shares "Remote Working & Business Continuity" Web Session

Posted by Amy Humphreys on Mar 27, 2020 1:21:18 PM

During the past three weeks, the country’s typical business day and the way we work has been turned upside down. We are all trying to keep valued employees and clients safe and healthy.

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Topics: protect your privacy, VoIP, efficiency, productivity, remote worker, employees, cloud based, voip features, client support, communications, client services, business continuity

Larry Sims, promoted to VP of Network Engineering at Simplicity VoIP

Posted by Emily May on Jan 29, 2020 2:25:29 PM

Larry Sims has been promoted to VP of Network Engineering at Simplicity VoIP. In this new role, he will oversee Simplicity’s Class-5 netsapiens VoIP switch, develop new features and functionality, and support the very foundation of our company’s mission: to provide our customers the best UCaaS experience backed by exemplary client service. “Larry manages the very backbone of Simplicity’s top-notch technology and services,” says Ben Humphreys, CEO of Simplicity VoIP and Comtel Communications, “and plays an essential in our continued success.”

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Topics: customer service, VoIP, telecommunications, unified communications, employees, netsapiens, client support, ucaas, client services, richmond

Part 3-Top 3 Criteria for Picking a UCaaS Provider, Third Party Integration

Posted by Emily May on Nov 21, 2019 7:00:00 AM

Unified communications as a service, or UCaaS, is now a priority for business communications as more employees are working remotely or on-the-go.  Collaboration is key to drive productivity, efficiencies and profitability.

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Topics: customer service, Simplicity VoIP, VoIP, business phones, cloud back-up, Hosted VoIP, Simplicity, telecommunications, Onsite assessment, unified communications, cost effective, reliable, agent, security, hassle free, millennials, functionality, cloud based, voip features, client support, mobility, ucaas, phone service, communications, client services, IT

Part 2-Top 3 Criteria for Picking a UCaaS Provider, Provider Stability & Client Services

Posted by Emily May on Nov 13, 2019 7:00:00 AM

Unified communications as a service, or UCaaS, is now a priority for business communications as more employees are working remotely or on-the-go.  Collaboration is key to drive productivity, efficiencies and profitability.

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Topics: customer service, Simplicity VoIP, VoIP, business phones, cloud back-up, Hosted VoIP, Simplicity, telecommunications, Onsite assessment, unified communications, cost effective, reliable, agent, security, hassle free, millennials, functionality, cloud based, voip features, client support, mobility, ucaas, phone service, communications, client services, IT

Top 3 Criteria for Picking a UCaaS Provider, Part 1-Features & Flexibility

Posted by Emily May on Nov 8, 2019 7:15:00 AM

 Looking at UCaaS? This blog series provides 3 essential criteria for you to consider!

Unified communications as a service, or UCaaS, is now a priority for business communications as more employees are working remotely or on-the-go.  Collaboration is key to drive productivity, efficiencies and profitability.

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Topics: customer service, Simplicity VoIP, VoIP, business phones, cloud back-up, Hosted VoIP, Simplicity, telecommunications, Onsite assessment, unified communications, cost effective, reliable, agent, security, hassle free, millennials, functionality, cloud based, voip features, client support, mobility, ucaas, phone service, communications, client services, IT

The Real-Life Cost of Cyber Attacks

Posted by Emily May on Oct 22, 2019 11:59:12 AM

 

Cyber attacks on small businesses are a common occurrence. While smaller organizations often lull themselves into thinking cybercriminals aren’t interested in them, reality is quite different. It’s true the biggest headline-grabbing hacks typically involve large companies, but anyone could be a target. Hackers don’t discriminate by size. Skim the slides, it'll take just take a minute. It's eye opening to realize our vulnerability each day.

-Special Thanks to Comcast Business SecurityEdge

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Topics: comtel communications, unified communications, reliable, partner, security, functionality, support, client support, SD-WAN, communications, client services, partnership

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About Simplicity VoIP

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Simplicity VoIP, based in Richmond, VA, provides hosted PBX, VoIP and business telephone solutions nationally to small, medium, and enterprise-level businesses for a comprehensive unified communications experience.

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