Locally-based On Hold Marketing chosen to become audio recording providerRead More
Businesses and enterprise executives are seriously evaluating the possibilities of moving some or all of their companies’ hardware and/or IT infrastructure to the cloud. There are many benefits from this migration, but in order to be efficient and to reduce possible work place disruptions and downtime, numerous considerations with regards to cloud environments and service delivery need to be contemplated.Read More
There are many benefits of moving your contact center to the cloud. Namely cost savings and the inflexible nature of on-premise solutions. To view the 10 top reasons, see the infographic below.Read More
As technology and delivery models evolve, the as-a-Service option has become more popular and common in today’s businesses. There are numerous reasons for this shift including cost containment and ease of procurement.Read More
VoIP - Know Your Options to Determine What is Right for You VoIP is here to stay. Major carriers are decommissioning old copper-based networks in favor of better performing fiber and IP is prevailing over traditional voice transmission.Read More
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